Natural Evolution: How Business Phone Technology Has Changed Over the Years

Technology is changing quickly—so quickly in fact, that if you don’t make an effort to keep up, you can easily get left behind. Don’t lose business by letting your technology get too outdated; stay up-to-date on the latest trends in business communication technology so you can stay relevant in today’s market. 

Technology has come a long way when it comes to business communications—and it’s a good thing. Could you imagine having to wait on an important business decision via a carrier pigeon? What about trying to get in on that conference call with Morse Code (did he say dash, dash, dash, dash, dot or dot, dash, dash, dash, dash?).

Of course, applying old-fashioned communication technologies to modern business practices wouldn’t be very efficient. Technological advancements aren’t merely designed to coincide with developments in the business world; advancements in technology have also shaped the modern business world. Think about how much the Internet has changed commerce: we now have a global market to compete with and participate in—and much of that market success greatly depends on the immediacy of communication within it.

In other words, if your business is going to make it, you’re going to need to invest in the latest communications technology. We’ve come a long ways since carrier pigeons, but how far has business phone technology come over the years?

The concept of the phone began to change on March 10th, 1876, when Alexander Graham Bell used a liquid transmitter and an electromagnetic receiver to transmit the first sentence: “Mr. Watson, come here! I want to see you!” The telephone continued to advance, from the 1890s candlestick phone to the rotary phone, to the first U.S. coast-to-coast long-distance telephone call in 1915 to 1960s touch-tone signalling.

Analog signals switched to digital, telecommunication networks were established, and from there, developments in communications technology began to develop alongside business technology. The answering machine in 1898, the fax machine in 1843, three-way and conference calling in the 1990s, all began to shift the way businesses could communicate.

Mobile communications would come next. In 1989, after the invention of the World Wide Web came email in the 1970s, then the cell phone in 1973. Once the first commercial mobile phone service began in 1983 in the US, which would eventually all come together to form the smartphone (which surprisingly dates all the way back to the BellSouth Simon Personal Communicator of 1994).

Although every form of communication imaginable can fit comfortably in your hand today, the development of communications technology isn’t slowing down!

The 21st-century revolution in technology involves combining telecommunications and the internet to create world-wide instant communications that extend well beyond chat and social media. Now, video calls and long-distance phone calls can be made without the landline through IP Telephony. Countless platforms are using Voice over Internet Protocol (Voice over IP, VoIP, and IP telephony) to deliver voice communications and multimedia sessions over IP networks.

Why the sudden shift to VoIP?

VoIP is a revolution in telephony. Making Internet phone calls means major cost savings for businesses who deal in international telecommunications and for businesses with expensive analog lines. VoIP is available on desk phones as well as on many smartphones, computers, tablets—you name it: if it can access the Internet, it can manage your business calls. With companies like YOVU, you can access a reliable, cost-effective, user-friendly, full-featured cloud office phone system for your business.